issue tracking

New Visualisation and collaboration features in tBits

Posted on June 4, 2008. Filed under: issue tracking, software, technical, workflow management | Tags: , , , , |

We have recently few great features. One of these features help users view the various formats in browser.
Now, users dont have to download and install various softwares for seeing common files. At the moment it can view approximately 450 formats.
Users can also discuss and collaborate in real-time with other users.
This feature is specially targeted towards [...]

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Daily Reports

Posted on May 3, 2008. Filed under: bug tracking, issue tracking, software, technical, workflow management | Tags: , , , , , |

tBits now sends the daily report to each user in a neat format.
This daily report essentially comprises of various upcoming tasks, overdue tasks and tasks without due date assigned to me.
So, everyone gets an email every day about their to do list.

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tBits gets outlook/Lotus notes plugin

Posted on May 3, 2008. Filed under: bug tracking, issue tracking, software, technical, workflow management | Tags: |

The biggest hurdle any tracking system faces is getting the data into system. That was the reason why we integrated incoming mails. So to create an issue all users have do is send an email.
But how would a user specify assigee, category etc? For this, we devices EUCs (Email update commands) which look like this:
/category: [...]

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tBits for Academic Institutions

Posted on May 24, 2007. Filed under: issue tracking, workflow management |

As we all believe that tBits can be used across all industries. Let us take a look as to what can the various applications be:
Housing Keeping and Facilities Management:There are usually lot of Requests with regards to the following:
repair & breakdown  —>Say for example the bulb in any particular room is not working.
information required  (Internal [...]

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tBits in Police Department!!!!

Posted on May 12, 2007. Filed under: bombay, complaint, government, issue tracking, police, report, software, workflow management |

This was with reference to the recent news article that Bombay Police has decided to go digital. It is a well known fact that it is one of the best police force of the country. Now lets just think, what if Hyderabad police decides to become digital. Would it be of significant value addition to [...]

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Why do construction and real estate companies need tBits?

Posted on May 4, 2007. Filed under: issue tracking, workflow management |

By now all of us know what tBits is and what is does. But for starters, tBits is an Issue Tracking and Workflow Management Solution that enables organizations to do ‘managed communication’ and ‘track projects’.
In construction and real estate companies tBits finds an application primarily in following areas: 

 Project Management:

Any project is always consists of [...]

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What is an Issue Tracking System?

Posted on April 27, 2007. Filed under: issue tracking |

An issue tracking system (ITS) is a software application that allows an enterprise to record and follow the progress of every problem or “issue” that a computer system user identifies until the problem is resolved. With an ITS, an “issue”, which can be anything from a simple customer question to a detailed technical report of [...]

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tBits now compatible with main free email systems

Posted on April 18, 2007. Filed under: Blogroll, bug tracking, geeks, issue tracking |

Since tBits sends the beautiful mail and also accepts the replies, it becomes mandatory that tBits should be compatible with most of the free mail servers like:

Gmail
Yahoo
MSN Hotmail
Rediff

And with the email viewers:

Microsoft Outlook 2002/2003
Outlook Express
Mozilla Thunderbird
Squirrelmail

Now, users can view the beautifully formatted notifications mail in such all such viewers and systems. They can also reply [...]

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Uh! Mail relay limitation

Posted on April 6, 2007. Filed under: bug tracking, geeks, issue tracking, james, software, technical, workflow management |

We are running tBits instances for our customers on our servers which are dedicated hosting from one of the biggest hosting provider.
This hosting servers had limitations on email Id’s. Some 50 relay per day. Urgh! thats crazy.
So I installed my own mail server (james - an amazing server written in java. I am really thankful [...]

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