tBits gets outlook/Lotus notes plugin

The biggest hurdle any tracking system faces is getting the data into system. That was the reason why we integrated incoming mails. So to create an issue all users have do is send an email.

But how would a user specify assigee, category etc? For this, we devices EUCs (Email update commands) which look like this:

/category: xyz
/assignee: abc
/dueby: 01/01/2009

But do you think it is userly possible to specify these strange commands?

So, finally we deviced outlook plugin. While you compose an email, all you have to do is check “Track” checkbox and select category and assignees and click “Send”.

So, it becomes a breeze to track communication.

You got a task from customer and you want to delegate it to someone. All you have to do is click forward, say “Track” and Send. And you are done!!!

We have written a lotus plugin too on the similar lines!